E. Shops

Contacts

Working hours:
I-V 10:00 - 17:00

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product as in the photo?

Often, product photos may differ slightly from the actual product due to lighting, camera settings, and other factors. However, reliable sellers try to make the goods match the photo.

Is it possible to buy wholesale from you?

Yes, we offer the possibility of buying in bulk. If you are interested in wholesale items, please contact us to discuss pricing, minimum order quantities and possible shipping options to suit your needs.

How can I return the product?

To return an item, please contact us via our website or by email. We will provide you with detailed information on how to procedurally complete the return. For more details, we invite you to read our "Refund Policy", where you will find all the necessary information.

Will you restock items marked "Out of Stock"?

Yes, we try to constantly update our product selection. If the item you wish to purchase is marked as "Out of Stock", we recommend following these steps: Monitor our website or product page for possible stock updates. You can also order by e-mail. email notifications to keep you informed of product updates. This will let you know when the selected items are back in stock.

How is my payment information stored?

We take the security of your payment information very seriously. We use state-of-the-art security measures, including SSL encryption, which ensures that your personal and payment data is encrypted when transmitted over the Internet. We also do not store your payment card or bank account details in our systems, but we ensure that these details are handled according to appropriate security standards. Your payment information is used only to process your order and will never be shared with third parties without your consent. We always strive to ensure the security of your data. To learn more, please read our Privacy Policy.

INFORMATION ABOUT US

CONTACT US