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The Returns Policy is intended to inform customers of our returns terms and procedures. We strive to be transparent and give you confidence in our services, so please read our returns policy carefully before purchasing.

1. Return terms:

1.1. The deadline for returning the product is 7 days from the date of delivery. To be eligible for a return, you must notify us of your desire to return the goods within this period.

2. Return conditions:

2.1. Condition of returned goods: Goods must be returned unused, undamaged, in the original packaging and with all original tags and markings.

2.2. Accessories and documents: You must return all accessories and documents in the original packaging with the returned goods.

3. Return procedure:

3.1. Return Request: To return items, please contact us by email or phone with the following information: customer name, order number, reason for return and desired return method (refund or exchange).

3.2. Return Confirmation: After receiving and verifying your return request, we will send you a confirmation letter with further instructions.

3.3. Returns: When returning items, please ensure that you pack them securely to ensure safe delivery.

4. Return costs:

4.1. Return Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a defect or our error.

5. Return Processing:

5.1. Return inspection: After receiving and inspecting the goods, we will evaluate the condition of the goods and take the necessary action (refund or exchange).

5.2. Refunds: Refunds are made within 30 days from the date of return and inspection of the goods, using the same payment method you used to purchase the goods.

6. Exceptions:

6.1. Some items may be subject to special return conditions or may be excluded from the return policy. In this case, this will be indicated in the product description.